Cowboy Bikes Back in Stock at ZELO: Faster Delivery, Cycle to Work and Servicing

The full Cowboy e-bike range is available again at ZELO, and delivery times have improved across the board. The Cowboy Classic, Cruiser and Cruiser ST are all back in stock, with delivery in under 10 days in many cases. Cycle to Work is available too.

This article covers what is back in stock, how ZELO supports Cowboy owners as an authorised retail and service partner, and a few practical notes on warranty work.

The full Cowboy range is back in stock

Availability has opened back up across the Cowboy range. The Classic, Cruiser and Cruiser ST are all in stock again, and delivery times have improved right across the board — under 10 days in many cases.

For anyone who has been waiting for stock or put off by longer lead times, the range is now readily available to order.

Cycle to Work is available

Cowboy e-bikes can be bought through the Cycle to Work scheme via ZELO, which lets employees spread the cost of a bike through their employer, typically with tax savings. It is a common route to making an e-bike more affordable.

An authorised Cowboy retail and service partner

As an authorised Cowboy retail and service partner, ZELO supports Cowboy owners across the full lifecycle of the bike:

• Servicing and ongoing support to keep a Cowboy running well.
• Repairs and diagnostics, including full diagnostic checks when needed.
• New bike orders, handled from start to finish.
• Advice and test rides at the White City store to help find the right model.

Notes on Cowboy warranty work

A few practical points on how warranty work is handled:

• If you are waiting on a warranty part, Cowboy will contact you directly. Do not bring the bike in until you hear from them.
• Once the part is available, bring the bike back to the store and it will be fitted.
• A diagnostics fee applies to repair and diagnostic work.

Which Cowboy model is right for you?

The Classic, Cruiser and Cruiser ST each suit slightly different riders and riding positions. The most reliable way to choose is to try them: advice and test rides are available at the White City store, where staff can help match a model to your needs.

Frequently asked questions

Are Cowboy bikes back in stock? Yes. The full range – Classic, Cruiser and Cruiser ST – is back in stock at ZELO, with delivery in under 10 days in many cases.

Can I buy a Cowboy bike through Cycle to Work? Yes. Cycle to Work is available on Cowboy e-bikes through ZELO.

Does ZELO service Cowboy bikes? Yes. ZELO is an authorised Cowboy retail and service partner, offering servicing, repairs, diagnostics and new bike orders.

What should I do about a Cowboy warranty part? Wait for Cowboy to contact you directly. Do not bring the bike in until you hear from them; once the part is available, bring the bike to the store to have it fitted.

Is there a fee for diagnostics? Yes. A diagnostics fee applies to repair and diagnostic work.

Can I test ride a Cowboy bike? Yes. Advice and test rides are available at ZELO’s White City store.

Get in touch

Availability is opening back up across the Cowboy range, with faster delivery and full servicing support in place.

For pricing, availability, a recommendation or to book a test ride, get in touch at [email protected]